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Privacy Policy    

NewHomeOrRenovate.com - owned and operated by Canaterra™ Property Pages™ Inc.

This Privacy Policy Statement is to inform you how we collect, use and disclose personal information which you may provide when you use our services. By listing or advertising with us, you consent to the collection, use and disclosure of your personal information (as defined below) according to the following terms and conditions.

This Privacy Policy Statement explains how you can contact us if you have a question about, want to make a change to or delete any personal information we may be holding about you. 

Please take the time to read this Privacy Policy Statement and retain it for your future reference. We reserve the right to change our Privacy Policy Statement from time to time, please refer to this document on occasion. Your privacy is important to us!. This policy is our commitment to the protection of any personal information collected, and, an explanation of how it is used and disclosed. 

Personal Information

In this Privacy Policy Statement, personal information means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.

Specific homeowner, property and contact details are provided to us by the listing or advertising customer and is used for the marketing of a property, the identification of a property for a potential buyer, how to contact the seller or the contact information for placing of ads.  

The property listings and advertising may be pushed or transmitted between any of Canaterra's services and all of their associated products.

As well, it includes the collection and dissemination of email address’s collected for our eNewsletters and inquiries.

How we use, and to whom we disclose your Personal Information.

We do not sell any information collected about our customers. Personal information is disclosed on a strictly confidential basis. We use your Personal Information to:

  • Provide you with timely and reliable services and do all things necessary to administer those services; and

  • Develop and maintain our relationship with you; and 

  • Communicate with you.

We disclose your personal information to industry associates affiliated with our system to complete transactions or service requests initiated by you the customer. We disclose this information to our affiliates such as, Dye & Durham, mymobi, payment service providers and web hosts and other affiliates from time to time.

Additionally, we may share personal information with third parties engaged to assist us in providing products to you or to carry out one or more of the purposes described above. These other service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect personal information disclosed by us and to comply with the general privacy principles described in this Privacy Policy Statement. We disclose your personal information to such parties on an "as needed" basis only.

We reserve the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.

Storage and Security of Information

All  client files are kept physically at the office located #3 1482 Springfield Rd., Kelowna, B.C. Canada, V1Y 5V3 and electronically on Canaterra™ computer systems. We ensure that access or alteration to personal information is limited to those individuals who have a valid business reason to access the information.

Knowledge and Consent

We collect personal information about you only when you voluntarily provide it. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent, please contact our company's Privacy Officer, in the manner set out below. We will inform you of the implications of withdrawing consent.

We will not, as a condition of the supply of our service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the purposes for which the information is being provided.

We do not sell, share or otherwise pass on any personal information of it’s clients other than described in the Policy Statement.

Correcting or Updating Your Information

You can help us maintain the accuracy of your personal information by notifying us of any changes to this information. You may contact us in any one of the following ways set out below to request access to or correction or update of your personal information, or you may access and change the information held in your listing during the term.

Have Questions? Contact Us

We are committed to our customers privacy. We welcome and encourage your comments. If you have any questions or comments regarding this Privacy Policy Statement please feel free to contact us by sending an e-mail request to the Privacy Department         Admin(*AT*) canaterra.com.  

If you would like a copy of our Privacy Policy please print this page, or request a copy of it by writing to: Privacy Officer, Canaterra,  # 3 – 1482 Springfield Road, Kelowna, B.C. Canada, VY 5V3


 

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